Privacy policy/Terms of Service

Hrvatska banka za obnovu i razvitak is the development and export bank of the Republic of Croatia whose primary task is the promotion of development of the Croatian economy through lending activities, export credit insurance activities providing cover against political and commercial non-marketable risks, and guarantee issuing activities. HBOR has established personal data protection management system through the definition of organisational structure containing roles and responsibilities, through the definition of rules and principles of processing, measures of protection, assessment of effects, reporting, supervision and continuous raising of awareness in the area of personal data protection. HBOR continuously implements adequate technical and organisational measures necessary to ensure protection of personal data by simultaneously taking into account the nature, scope, context and purposes of the processing as well as the exposure to the risk associated with the protection of personal data in order to be able to prove that the processing is carried out in accordance with the laws and good practices in the field of personal data protection.

WHICH INFORMATION ABOUT YOU IS COLLECTED?

HBOR processes personal information of its clients, suppliers or third parties relating exclusively to the purposes of the intended business relationship and does not use such information for any other purposes whatsoever. HBOR collects and processes your personal data on the occasion when you enter such data into our websites, when you complete our questionnaires, send us information, inquiry or request, with your explicit consent, however only for the purposes for which they have been given. Information on the use of the website is collected with the help of cookies.

HOW IS INFORMATION ABOUT YOU USED?

Your information will be used for the purpose for which it is collected, for answering to your inquiry or for notifying you, with your consent, about relevant business information or events. If you wish, you can give us your contact details so that we can contact you faster and answer your questions. In order to make our website responsive for you, we use your information collected through our website. HBOR shall not disclose your personal information for the purposes of marketing outside HBOR. HBOR may, in individual cases, share or disclose your personal information if required to do so by law, HBOR’s legal obligations or if you have given your explicit consent for that.

MARKETING

We would like to send you information about the products and services offered by HBOR that might be of interest to you by post, email or telephone. The consent you may have given for receiving marketing messages can be revoked at any time. You will always be entitled to interrupt the sending of marketing messages or the sharing of your personal information for which you have given your consent.

ACCESS TO INFORMATION AND RECTIFICATION

You will have the right to request a copy of your personal information we hold or to have such information rectified. For more information about the possibility of getting access to a part or all of your personal information, please refer to the Information for Data Subjects.

COOKIES

Cookies are text files downloaded to your computer that collect standard Internet information and information on the behaviour of our website users. This information is used for the monitoring of the use of our website and the preparation of statistical reports on the activities on our website. You can configure your Internet browser so that it can disable cookies, however, in such a case, some of our website features will not operate correctly.

OTHER WEBSITES

Our website contains links to other websites. This Policy applies only to HBOR’s website. If you visit other websites, you should read their privacy protection rules.

CHANGES IN OUR PRIVACY POLICY

HBOR updates the Privacy Policy regularly and all changes will be published here. This latest update of the Policy was made on 25 May 2018.

HOW TO CONTACT US?

For any questions about our Privacy Policy or about your personal information we hold, please contact:
email: dpo@hbor.hr
address: Data Protection Officer, Hrvatska banka za obnovu i razvitak, Strossmayerov trg 9, 10000 Zagreb